Customer Service for Entrepreneurs and Small Business - Loyal Raving Fans

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About the author

SARAH BAULING

Sarah Bauling is a sought-after Speaker and Trainer in the Customer Service arena. With twenty years of sales and marketing experience in the hospitality industry, Sarah understands the importance of Exciting and Delighting your Customers, and now she shares her professional Weapons of Influence for the first time in print.

Sarah has an Associate degree in Speech and Drama from Trinity College, London, and is an active member of Toastmasters International in South Africa, her homeland.

Sarah speaks and trains widely, with a diverse client list throughout the medical, hospitality, banking, leisure & tourism, and travel industries. You can connect with Sarah, or find out more about her, below:

E-Mail:            sarah@sarahspeaks.co.za

Website:         www.sarahspeaks.co.za

Twitter:          @sarahbauling

Facebook:      www.facebook.com/sarahbaulingspeaks

YouTube:       sarah bauling