“Given the hectic pace of today’s work world – clear, concise communication has become even more important. Surefire Success shows you how to do it! You may be a good communicator – this will help you get better!”

– Dr. Marshall Goldsmith, author of MOHO

Top Ten Lists that provide a ready communication reference to generate peak performance results.

Action oriented lists that empower clear, effective, purposeful messages and connections. These lists are designed for instant positive results. Whether at home or in the office, these lists provide the insight and direction to improve relationships, connections, and communication.

Surefire Success Topics Include:

• Deliver the presentation that gets remembered and delivers positive results
• Have rapport with different audiences and groups
• Master the art of non-manipulative influence
• Command instant empathy with whatever personalities you meet
• Write with confidence and power
• Provide the questions, feedback, and listening that target success
• Be an emotionally intelligent communicator
• Set the tone for winning by sending the right nonverbal signals
• Read between the lines to understand both head and heart messages

Robert G. Jerus, SPHR is a consultant, counselor, speaker, and author. Professor Bob spent over twenty-five years as a professor before devoting himself to full-time communication and relationship performance.

Approximately 290 pages.

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